ABOUT US

MATES…its meaning both in English and in Spanish, defines Us: “It is Fellowship creating moments. It’s the humility of those who brew the perfect mate. It’s the kindness of giving until the end”.

We are friends that form a Team sharing the same passion “Excellence in customers´ service”
Combining our expertise in Tourism, Event Management and Transportation to provide top-quality and conscientious duty.

We operate with transparency and build relationships based on trust with our clients and collaborators. Our way of working is grounded in attention to detail, clear communication, and the constant review of each proposal. Every person is unique, and we are committed to accompanying them at every step of the journey.

Accessibility – an ongoing process

As part of our way of working, at Mates Travel Company we are reviewing and adjusting our practices, gradually and responsibly incorporating accessibility criteria.

This process includes accessibility assessments of the services we already operate, as well as of new proposals under development, in order to evaluate real conditions and communicate information in a clear and responsible way.

We accompany each person in choosing how they wish to travel, anticipating conditions and offering feasible alternatives according to their interests, needs, and pace.